CUSTOMER SERVICE SYSTEM, RECORD MEDIUM CARD FOR MEMBER USED IN THIS SYSTEM, AND RECORD MEDIUM WITH CUSTOMER SERVICE SYSTEM PROGRAM RECORDED

摘要

PROBLEM TO BE SOLVED: To provide a customer service system which is sufficiently expected to not only keep regular customers but also increase customers by these regular customers and easily performs the processing of massive data required for execution of this system. ;SOLUTION: This service system pays cash, which corresponds to the actual result of visit of a customer introduced by a selected VIP member in a certain period, to this VIP member himself and is provided with computers 17, 21, and 31 and a keyboard 25 for data input, a CRT monitor 23, a card issue machine 29, etc., and data of the VIP member and the customer accompanying him and data of the actual result of visit of this customer in the period are inputted any time and are recorded in a data file, and calculation of the amount of cash back based on these data, decision of qualifications of the VIP member, calculation of sales forecast, etc., are automatically performed in accordance with procedures recorded in a program.;COPYRIGHT: (C)1999,JPO