Computer-implemented voice-based command structure for establishing outbound communication through a unified messaging system

摘要

A method for permitting a user to create a plurality of outbound communication paths to a plurality of communication devices from a unified messaging system, the creating the plurality of the outbound communication paths being performed responsive to verbal input from a user through a first telephone. The method includes receiving at the unified messaging system the verbal input from the user through the first telephone and performing voice recognition on the verbal input. There is also included detecting an action word from the verbal input after the performing voice recognition. The action word is indicative of a communication service desired by the user in creating the end-to-end connection. Additionally, there is included detecting at least one of a first called party identity and first contacting data from the verbal input after the detecting the action word. Furthermore, there are included entering the one of the first called party identity and the first contacting data in a first record of a call table and detecting a conjunctive word after the detecting the at least one of the first called party identity and the first contacting data. The method further includes detecting at least one of a second called party identity and second contacting data from the verbal input after the detecting the conjunctive word. Furthermore, there is included entering the one of the second called party identity and the second contacting data in a second record of a call table and finalizing the call table after the user finishes with the verbal input. Finalizing the call table ensuring that each record of the call table, including the first record and the second record, includes service-appropriate contact information to permit the unified messaging system to create an outbound communication path for the each record.