Interpreter management system, interpreter management method and interpreter management program

摘要

It is capable of coping with interpreters of any language, and interpreting the technical field of technical terms, etc., and interpreting an interpreter management system that does not always require an exchange or interpreter to be in a particular place. An interpreter interpreter table is provided, an interpreter specific information for identifying an interpreter, a language information indicative of a type of language that an interpreter can interpret, an interpreter time zone information indicative of a time zone in which an interpreter can perform an interpreter task, and a contact information that is the contact point of the interpreter The contact information is stored. On the basis of the contents of the interpreter table, in response to the incoming call of the user, the interpreter can perform the interpreter service, and the call to the currently present interpreter is issued, and the communication between the interpreter and the user of this caller is realized Enables interpretation by person. Further, the user also stores the reservation information indicating the reserved time of the interpreter by the interpreter to the interpreter table, and calls the user and interpreter when the current time coincides with the reservation time.