ELECTRONIC COMMERCE SERVICE SYSTEM, ELECTRONIC COMMERCE TERMINAL, ELECTRONIC COMMERCE SERVICE SERVER AND COMPUTER PROGRAM

摘要

PROBLEM TO BE SOLVED: To provide a better service to a customer and to enhance achievement of sales promotion of an EC service provider.;SOLUTION: An EC terminal 20 is provided with a personal information storing means 22 for storing personal information containing user's shopping history, a personal information disclosing means 21 for disclosing personal information based on a request of a server 10, and a terminal ID disclosing means 23 for disclosing a terminal ID to the server. The server is provided with a personal information database 14 for managing personal information of a user, to whom EC services have been provided in the past, a personal information requesting means 11 for requesting an EC terminal to disclose user's personal information, and a response content deciding means 13 for deciding a response content based on the disclosed personal information and the content of the personal information database. The user stores personal information in the EC terminal, and supplies personal information in all EC services to receive satisfactory services even at a store which he or she visits for the first time. The EC service provider can effectively collect personal information.;COPYRIGHT: (C)2003,JPO