System for promoting engineer capability for issue solutions

摘要

A system is disclosed for a user of an organization to promote engineer capability of issue solution comprising an expert system processing request transmitted by a user, a training center is coupled to the expert system to provide training materials and programs. A solution model database is coupled to the expert system for the user to access solution example, thereby increasing the capability of solving problem. A technical document center is coupled to the expert system for storing technical literatures. An engineer query system is coupled to the expert system for the user to search any process data and information. Customer presentation material is coupled to the expert system and a project management system is connected to the expert system to help the user to build new action solutions.