Financial institution account specific methods and financial institution account specific system

摘要

PROBLEM TO BE SOLVED: To provide a method and system for specifying an account of a financial institution convenient for a user of banking service and enabling a financial institution to provide the banking service very effectively and securely. SOLUTION: A user terminal 10 transmits voice-recognition data relating to a transfer destination generated by a voice-recognition software indicated to start by a banking system 20. when an account of the specified transfer destination can not be specified, input of an account number with a push button 103 is indicated. A managing computer 21 calculates a coincidence rate of data on the account and an account based on the voice recognition data, and promotes confirmation of the account to the user when the coincidence rate is not less than a predetermined value. When the coincidence rate is lower than the predetermined value, the managing computer 21 transfers a transfer request an operator.