From the customer communication to the purveyor of service in real time dynamically the routing method in order to do

摘要

The dynamic communication routing system includes the establishment of account of the group of purveyors of service. The purveyor of service bids fee per communication. Ranking the communication list which is attached is formed from the highest bidder to the lowest bidder. The communication which is received from the latent customer the routing is done in the highest ranking bid purveyor of service of the communication list. You cannot do response, vis-a-vis communication or, when or communication is denied, communication the re-routing is done in the purveyor of service whose of the communication list ranking is high next. As for account of the purveyor of service who receives communication, bid amount per communication by the purveyor of service rates. Selective figure Figure 1