Method for auditing product damage claims utilizing shock sensor technology

摘要

There is provided a method for auditing product damage claims by a warranty service department on consumer products subject to manufacturer warranty guidelines. The method comprises the steps of receiving a product damage claim on a consumer product from a consumer, detecting/downloading product impact sensor data from a product impact sensor on the consumer product, and determining the coverage available for a product damage claim under manufacturer warranty guidelines based upon a comparison of the product impact sensor data to a warranty level impact.