NEW OBSTACLE COPING PROCEDURE KNOWLEDGE CREATION PROGRAM, NEW OBSTACLE COPING PROCEDURE KNOWLEDGE CREATION DEVICE AND NEW OBSTACLE COPING PROCEDURE KNOWLEDGE CREATION METHOD

摘要

PPROBLEM TO BE SOLVED: To easily add new trouble-coping knowledge to a trouble-coping knowledge DB without requiring any labor or time. PSOLUTION: A new trouble-coping procedure knowledge creation device 10 stores information related with an operation history performed by an operation terminal in an operation history storage part 31, and creates a new trouble-coping knowledge by using information related with an operation history. Then, the new trouble-coping procedure knowledge creation device 10 adds created new trouble-coping knowledge to a stagnant point in the trouble-coping knowledge DB40. PCOPYRIGHT: (C)2010,JPO&INPIT