Passenger and luggage management system

摘要

#$%^&*AU2012101880A420130131.pdf#####ABSTRACT Disclosed herein is a passenger and luggage management system 10 for an airline. The system 10 includes an electronic database for storing particulars associated with a plurality of passengers, including passenger contact details, booked trip particulars and check-in status for each of the plurality of passengers. Various forms of passenger check-in stations are provided for identifying a passenger, checking-in the passenger for a booked trip, transmitting data to the database for updating the passenger's check-in status on the database, and processing a boarding pass for the passenger for the trip. Self-service luggage processing stations 40 are provided at a spaced apart distance from hosted check-in counters 20, self-service passenger check-in stations 30, and self-service check-in kiosks 35, for checking-in any luggage that the passenger may wish to take on the trip. A user interface 42 is associated with the luggage processing station for receiving an input indicating whether the passenger has checked-in. The self-service luggage processing stations 40 are adapted to reject the passenger's luggage if the input indicates that the passenger has not checked-in.