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The real-time query suggestions in problem-solving (troubleshooting) context (query suggestion) method and system

机译:解决问题(疑难解答)上下文(查询建议)中的实时查询建议的方法和系统

摘要

A method for assisting a user to develop a query in a natural language includes receiving a user's query in a natural language and, while the user's query is being entered, presenting a subset of ranked query suggestions from a collection of ranked query suggestions to the user as candidates for user queries. The subset is based on that portion of the user's query already entered. The query suggestions in the subset of query suggestions are presented according to their respective rankings in the collection. Each of the query suggestions in the collection is formulated to retrieve at least one responsive instance in the knowledge base. The rankings of the query suggestions in the collection are based at least in part on stored logs of prior user sessions in which user queries were input to a search engine for retrieving responsive instances from the knowledge base.
机译:一种协助用户以自然语言发展查询的方法,包括:以自然语言接收用户的查询,并且在输入用户查询的同时,向用户呈现来自排名查询建议集合的排名查询建议的子集。作为用户查询的候选对象。该子集基于已经输入的用户查询的那部分。查询建议子集中的查询建议是根据它们在集合中的各自排名来呈现的。集合中的每个查询建议都经过制定以检索知识库中的至少一个响应实例。集合中查询建议的排名至少部分基于先前用户会话的存储日志,在该日志中,用户查询被输入到搜索引擎以从知识库中获取响应实例。

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