Method for producing speech or interaction dialog between website visitor and website operator agent, involves providing collected data about website visit to website operator agent for speech or interaction with visitor

摘要

The method involves visiting a website by a visitor (1), and collecting data about the website visit during the visit of the website by the visitor (2), where the collected data is login data of the visitor. A speech or an interaction dialog is triggered (3) directly from the website, and the speech or the interaction dialog is established (4) between the visitor and a website operator agent. The collected data about the website visit is provided (5) to the website operator agent for the speech or interaction with the visitor.