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The operator authentication server, the operator system, an operator authentication method with an operator authentication function, and the program
The operator authentication server, the operator system, an operator authentication method with an operator authentication function, and the program
PROBLEM TO BE SOLVED: To provide an operator system by which access permission can be issued upon confirmation of operator information in performing support of appliances.;SOLUTION: In the present invention, when an operator uses an operator terminal 150 to perform remote support of an appliance 10, the operator system specifies a contact address of a manager who manages the appliance from a manager information database 250, then notifies the manager of information of the operator, and receives access permission from a manager terminal 300 used by the manager before starting the remote support, thereby giving a sense of safety to the manager in performing the remote support.;COPYRIGHT: (C)2014,JPO&INPIT
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