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Intelligent household system based on call centre and implementation method thereof

机译:基于呼叫中心的智能家居系统及其实现方法

摘要

An intelligent household system based on a call center and an implementation method includes a subscriber registration component which is configured to achieve registration binding of a subscriber number and a home terminal corresponding to the subscriber number. The system further includes a call center which is configured to acquire a subscriber operation command and send the subscriber operation command to the home terminal corresponding to the subscriber number according to a binding relationship between the subscriber number and the home terminal. The system further includes a home terminal which is configured to execute the received subscriber operation command. The intelligent household system based on the call center and the implementation method essentially have no requirements for a subscriber side, monitor an intelligent household device based on a call center, and reduce the use threshold of subscribers.
机译:一种基于呼叫中心的智能家居系统及其实现方法,包括:用户注册组件,用于实现用户号码与该用户号码对应的家庭终端的注册绑定。该系统还包括呼叫中心,该呼叫中心被配置为获取订户操作命令,并根据该订户号码与该归属终端之间的绑定关系,将该订户操作命令发送至该订户号码对应的归属终端。该系统还包括家庭终端,该家庭终端被配置为执行所接收的订户操作命令。基于呼叫中心的智能家居系统及其实现方法,基本上对用户侧没有要求,可以对基于呼叫中心的智能家居设备进行监控,降低用户的使用门槛。

著录项

  • 公开/公告号US9425980B2

    专利类型

  • 公开/公告日2016-08-23

    原文格式PDF

  • 申请/专利权人 ZTE CORPORATION;

    申请/专利号US201314426694

  • 发明设计人 WEIWEI WU;YONGSEN LAI;

    申请日2013-07-24

  • 分类号H04M3/42;H04L12/28;H04M3/51;H04W4/14;H04M1/725;H04W4/18;

  • 国家 US

  • 入库时间 2022-08-21 14:30:41

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