Next Consumer Processing for Brokered Engagements

摘要

Described are techniques for providing broker services between consumers and service providers. A system receives requests from consumers to consult with a service provider and provides a control that when rendered on at least one graphical user interface that the service provider accesses causes the system to determine a next consumer to engage with the service provider, with the next consumer determining based on executing a priority algorithm for selecting a next consumer from the queue for the service provider when that service provider becomes currently available to engage in a real-time consultation with consumers.