In a shareholder courtesy system, a listed company enables a shareholder to receive shareholder courtesy services from a specific servicer regardless of a record date. The system includes: a courtesy information db for holding combinations of listed companies and servicers, contents of the shareholder courtesy services pertaining to the respective combinations, and a condition of a number of held shares. A held-shares information acquisition unit receives a request transmitted from the servicers when the shareholder purchases products and the like from the servicers. The request confirms presence or absence of the shareholder courtesy services that can be provided to the shareholder. A courtesy decision unit decides the shareholder courtesy services that satisfy conditions among the shareholder courtesy services that the servicers can offer based on information on the number of held shares for each listed company of the shareholder, and for responding to the servicers.
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