Automated Updating of On-line Product and Service Reviews

摘要

The present invention provides a computerized system that analyzes the text of on-line product and service reviews, compares the textual components of the review with a database of manufacturer/service producer updates to the product or service to which the review pertains, provides corrective commentary to the review based upon post-review action taken by the manufacture/service provider, and adjusts the weighting of the review on the basis of the outdated information.