KNOWLEDGE MANAGEMENT AND COMMUNICATION DISTRIBUTION WITHIN A NETWORK COMPUTING SYSTEM

摘要

Distributing communications to users within a network computing system may include monitoring, using a processor, communications between users exchanged within the network computing system, detecting, using the processor, a question within a first communication from a client device of a first user directed to a client device of a second user, and determining, using the processor, that the question is unanswered. Responsive to detecting an answer to the question in a second communication from a client device of a third user directed to the first user, a further communication notifying the second user of the answer to the question may be sent using a processor.