PROBLEM TO BE SOLVED: To identify a confluence relation and a branch relation among operations for an analysis target business process, and to present in a flow format.;SOLUTION: A business process analyzing apparatus comprises: a branch relation extraction unit that identifies an operation group being a branch relation by deeming the operation group having the same combination of a co-occurring operation and other operation as the same operation on the basis of co-occurring existence/non-existence information between an operation included in an analysis target business recorded in an operation log and other operation other than the operation, and that identifies an operation group being a confluence relation by deeming the operation group being the branch relation as the same operation; and a business flow generation unit that generates a flow which can distinguish the branch relation and the confluence relation among the operations to present by adding a branch node and a confluent node to an operation node on the basis of the branch relation and confluence relation identified.;SELECTED DRAWING: Figure 1;COPYRIGHT: (C)2019,JPO&INPIT
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