Intelligent messaging assistant based on content understanding and relevance

摘要

System and methods for assisting a user to communicate a message to a recipient without requiring the user to provide a communication address of the recipient, especially when the address of a candidate recipient is unknown to the user, or the user has never communicated with the receiving party before, such as for sending a message to a company or store regarding a product/service, or sending an opinion/comment to a government agency or legislature, or to a social media site, etc. The methods are based on understanding the key information in an input content, such as a textual/audio/video message or an image, and detects objects, topics or domains of the input content; determining a relevance measure between the content in the message and a communication address of a potential recipient, and making an address suggestion or automatically send the message to the recipient, without requiring the user to spend much time and efforts in searching for the communication addresses of an intended recipient or learning how to use related communication tools.