Guide robot for shopping guiding system and method

摘要

An intelligent shopping guiding system comprising a guide robot and a workstation computer is disclosed. The guide robot is coupled to the workstation computer, preferably over a wireless system and information between the guide robot and the workstation computer is transferred via wireless communication. As the front-end equipment of the shopping guiding system, the guide robot interacts with the customer and provides assistance and guidance to the customer to enhance their shopping experience. As the back-end equipment of the shopping guiding system, the workstation computer builds, stores, and maintains a customized message associated with a customer's unique ID number. The unique ID number is associated with the customer's personal characteristics such as, for example, biometric information, physiological, or other information suitable for identifying the customer.