A system for customizing a hotel, timeshare, or rental property guest experience includes a layered in-room PaaS System with an lOT network control module configured to control a plurality of lOT connected room devices including a remotely controlled electronic or mechanical devices; a Cloud platform to collect system, property and guest data that will then be processed through analytics and algorithms to improve the guest experience and deliver cost savings for the property, a mobile app running on a guest mobile device, the mobile app configured to remotely control the lOT network control module; an enterprise server configured to communicate with the lOT network control module; and to cause the lOT network control module to adjust at least one electrical or mechanical devices (e.g. thermostat HVAC, lighting or door locks) based on the location tracking data and the guest profile data.
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