Procedure judgment device, procedure judgment method, program, and procedure judgment system

摘要

PROBLEM TO BE SOLVED: To reduce a burden on a person in charge of a customer service.SOLUTION: A communication unit receives an application type of application procedure of an applicant. An other-application procedure storage unit stores another application procedure that the applicant should perform for the application type. A determination unit refers to the other-application procedure storage unit on the basis of the application type received by the communication unit and determines another application procedure that the applicant should perform.SELECTED DRAWING: Figure 2