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CUSTOMER INSIGHT ANALYSIS METHOD, CUSTOMER INSIGHT ANALYSIS DEVICE, INFORMATION PROCESSING METHOD USING SENSE-OF-VALUE DATA, AND INFORMATION PROCESSING DEVICE USING SENSE-OF-VALUE DATA

机译:客户洞察力分析方法,客户洞察力分析装置,使用价值观念数据的信息处理方法以及使用价值观念数据的信息处理设备

摘要

Provided is a customer insight analysis method capable of acquiring sense-of-value data while ensuring a degree of freedom in designing of hardware resources of an information processing device. This customer insight analysis method involves: acquiring, on the basis of data-conversion-use leaning vehicle traveling data including traveling data while a customer is on board a data conversion leaning vehicle and data-conversion-use evaluation data of a plurality of customers with respect to the boarding, sense-of-value conversion data generated by associating sense-of-value data indicating a sense of value, leaning vehicle traveling data, and evaluation data with one another; acquiring analysis-use leaning vehicle traveling data including traveling data in the case where the customer is on board a leaning vehicle to be analyzed and analysis-use evaluation data of the customer with respect to the boarding; converting the acquired analysis-use leaning vehicle traveling data and the acquired analysis-use evaluation data into conversion sense-of-value data relating to the sense of value of a customer to be analyzed by using the acquired sense-of-value conversion data; and generating and outputting output sense-of-value data by using the converted conversion sense-of-value data.
机译:提供了一种客户洞察力分析方法,该方法能够在确保信息处理设备的硬件资源的设计自由度的同时获取价值感数据。该客户洞察力分析方法包括:基于数据转换用倾斜车辆的行驶数据,包括当客户在车上时的行驶数据,以及多个客户的数据转换用评价数据,其中,关于登机,通过将表示价值感的价值感数据,倾斜的车辆行驶数据和评估数据彼此关联而生成的价值感转换数据;获取分析用倾斜车辆行驶数据,该数据包括顾客在要分析的倾斜车辆上的情况下的行驶数据以及该顾客相对于上车的分析使用评价数据;通过使用获取的价值感转换数据,将获取的分析用倾斜车辆行驶数据和获取的分析用评价数据转换为与待分析的顾客的价值感有关的转换价值感数据;通过使用转换后的转换价值观念数据来生成和输出输出价值观念数据。

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