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A study on effects of knowledge management on the success of customer relationship management

机译：知识管理对客户关系管理成功的影响研究

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Mahtab Hassani; Elham Aghaalikhani; Masoud Hassanabadi; Mostafa Shakouri Rad;
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年度 2013
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1. A study on effects of knowledge management on the success of customer relationship management [J] . Hassani M., Aghaalikhani E., Hassanabadi M., Management Science Letters . 2013,第9期

机译：知识管理对客户关系管理成功的影响研究
2. Impact of Knowledge Management on Success of Customer Relationship Management (Staff, Leadership, Organizational Structure) [J] . Zinat Ghaedi, Abdolali Keshtegar, Mohammad Ghasemi Modern Applied Science . 2016,第3期

机译：知识管理对客户关系管理成功的影响（员工，领导，组织结构）
3. Impact of Knowledge Management on the Success of Customer Relationship Management in Retail Outlets [J] . M. Nandhini, M. Usha, P. Palanivelu International Journal of Applied Research on Information Technology and Computing . 2014,第2期

机译：知识管理对零售店客户关系管理成功的影响
4. Improving performance of customer relationship management by knowledge management — A case study [C] . Rezaei-Malek M., Rezaei-Malek N., Tavakkoli-Moghaddam R. Conference on Information and Knowledge Technology . 2013

机译：通过知识管理提高客户关系管理的绩效—案例研究
5. An empirical study of knowledge management in the government and nonprofit sectors: Organizational culture composition and its relationship with knowledge management success and the approach for knowledge flow. [D] . Roman-Velazquez, Juan A. 2004

机译：政府和非营利部门知识管理的实证研究：组织文化构成及其与知识管理成功和知识流向的关系。
6. Information System Success Model for Customer Relationship Management System in Health Promotion Centers [O] . Wona Choi, Mi Jung Rho, Jiyun Park, 2013

机译：健康促进中心客户关系管理系统信息系统成功模型
7. Impact of Knowledge Management on Success of Customer Relationship Management (Staff, Leadership, Organizational Structure) [O] . Zinat Ghaedi, Abdolali Keshtegar, Mohammad Ghasemi 2016

机译：知识管理对客户关系管理成功的影响（员工，领导，组织结构）

A study on effects of knowledge management on the success of customer relationship management

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