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Analysis of customer services in railway passenger stations using a holistic method - Application to Newcastle Central Station

机译：用整体方法分析铁路客运站客户服务 - 纽卡斯尔中心站的应用

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Marin MARINOV; Teresa LIMA; Benjamin KÜHL; Adam BOGACKI; Caglar ONBASI;
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1. ANALYSIS OF CU STO MER SERVICES IN RAILWAY PASSENGER STATIONS USING A HOL ISTIC METHOD - APPLICATI ON TO NEWCASTLE CENTRAL ST ATION [J] . Marinov M., Lima T., Kühl B., Transport Problems: an International Scientific Journal: Problemy Transportu . 2014,第SpecialaEdition期

机译：基于HOL ISTIC的铁路客户站客户服务分析-适用于纽卡斯尔中心站
2. Level of Service Analysis Based on Maximum Number of Passengers in Waiting Room of Railway Passenger Station Using Arena Simulation [J] . Yang Bo, Yan Xuedong, Guo Dahai Discrete dynamics in nature and society . 2015,第Pta1期

机译：基于Arena仿真的铁路客运站候车室最高人数服务水平分析
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4. Research on Service Quality of High-Speed Railway Passenger Station Based on Customer Experience [C] . Yihao Zhang, Yu Zhao International Conference on Sports, Arts, Education and Management Engineering . 2018

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5. The impact of railway station redevelopment on station areas: The case of Wuchang railway station. [D] . Zeng, Chuan. 2009

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8. Will the Train Ever Leave the Station. The Private Provision of Freight Railway Service in Russia and Central and Eastern Europe. Economic Analysis Group [R] . Pittman, R., Diaconu, O., SA. Tomova, E., 2007

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Analysis of customer services in railway passenger stations using a holistic method - Application to Newcastle Central Station

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