This paper presents a recent case study where graphic design undergraduates worked with Lifeline Transform Mentoring Project – a new initiative for young offenders in prison – to improve the organisation’s communications. The aim was to offer a realistic look at running a pro bono project, enhancing employability and extending the student experience beyond the college environment, based on the author’s 10 years experience of managing projects which embrace a social responsibility agenda. ududSuch projects can be inspirational for students and enable charities or third sector clients to access design skills that they may not normally be able to commission. However, there can be problems with managing expectations (of both client and students) and ethical issues. By collaborating with a recent course alumnus who is bringing design thinking to a non-visually literate workplace, a better synthesis between the educational needs of the students, the clients and their service users was possible.
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机译：本文介绍了一个最近的案例研究，其中平面设计专业的本科生与Lifeline Transform Mentoring Project合作，这是针对监狱中的年轻罪犯的一项新举措，旨在改善组织的沟通。目的是根据作者10年的管理包含社会责任议程的项目的经验，以现实的眼光看待无偿项目，增强就业能力以及将学生体验扩展到大学环境之外。 ud ud此类项目可能对学生具有启发性，并使慈善机构或第三部门客户获得通常可能无法委托的设计技能。但是，（客户和学生的）期望管理和道德问题可能存在问题。通过与最近将课程设计思想带入非视觉素养的工作场所的校友合作，可以更好地综合学生，客户及其服务使用者的教育需求。
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