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Social innovation, co-operation and competition : inter-organisational relations for social enterprises in the delivery of public services

机译:社会创新,合作与竞争:社会企业在提供公共服务方面的组织间关系

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摘要

There is much rhetoric concerning the need for collaboration and partnership both from policy makers and those within the sector who see the social enterprise model as being more collaborative than the private sector. However, there is limited understanding of the processes by which trust is built up and maintained in these contexts. The paper examines the relationships between commissioners and providers, users/beneficiaries/customers (vertical relationships) and relationships between providers (horizontal relationships). The paper will go beyond assumptions concerning how organisations are expected to behave, and will examine the economic and social institutional contexts in which their actions are embedded. In particular attention will be given to how organisations build relationships in ‘quasi markets’ and in an environment of emerging competition for the delivery of public services. These issues are explored by looking at the case of self-employment support provision in the UK.
机译:政策制定者和该部门内部的人都认为,社会企业模式比私营部门更具有协作性,这方面存在许多关于需要合作和伙伴关系的言论。但是,对于在这些上下文中建立和维护信任的过程的理解有限。本文研究了专员与提供者之间的关系,用户/受益人/客户(垂直关系)和提供者之间的关系(水平关系)。本文将超越有关组织预期行为的假设,并将研究其行为所嵌入的经济和社会制度环境。尤其将关注组织如何在“准市场”和新兴竞争环境中为提供公共服务建立关系。这些问题是通过查看英国的自雇支持条款来探讨的。

著录项

  • 作者

    Lyon Fergus;

  • 作者单位
  • 年度 2013
  • 总页数
  • 原文格式 PDF
  • 正文语种 English
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