The Challenges of Global Talent Management. How does the football industry overcome the GTM challenges and how can their experiences inspire MNCs operating in knowledge-intensive industries?

摘要

The personnel of MNCs is becoming increasingly important for a firm's success. At the sametime the competition for the best or highly skilled employees, also referred as talents, areincreasing for several reasons, such as globalisation and demographic changes. Thiscompetitive environment requires a more specific set of IHRM activities compared totraditional IHRM, which deals more deeply with issues like attracting, developing andretaining talents. This particular subset of IHRM activities is called Global TalentManagement. However, many managers lack the knowledge about how to address thesechallenges. Looking at previous studies, there is a lack of clear suggestions on methods usedto overcome GTM challenges. To find inspiration of efficient GTM, we have through a casestudy investigated into the football industry which is a less traditional industry, but yet it is anindustry with a long presence and with a significant global reach. Moreover, it is an industryaware of the importance of their talents and where the competition for the best talent alwayshas been present. Our research shows that the football industry does, in fact, have somemethods to overcome the GTM challenges, which could be of inspiration for MNCs operatingin the knowledge-intensive industry. Examples of learnings include split management rolesand more customised development plans. Another key finding is that retention is not of ashigh importance as attraction and development.