Managing a big supply chain for one of the largest quick service restaurant companies, especially when the company has a policy called "Never Run Out," is very challenging. A traditional way of managing inventory requires high level of safety stock if high level of uncertainty is involved. Sources of uncertainty include variability in demand from frequent promotions or seasonal effect, variability in order lead time from using low-cost mode of transportation, or lack of information sharing. This project developed an expediting policy with dual reorder points with demand threshold and tested the policy with a Monte Carlo simulation. Previous research on two reorder points provide great foundation for this study but they lack consideration on demand variability and approaches to set up reorder points. We propose an algorithm with a demand threshold to trigger an expedited order and heuristic approaches to develop reorder points where the total cost can be minimized while service requirements are met.
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