Taking Ontario Mobile: Research-based recommendations for how mobile technologies are part of the financially responsible solution to providing better access to services for Ontarians

摘要

Executive Summary: Taking Ontario Mobile examines the benefits of mobile technologies for Ontarians as they work, learn, play, shop, seek care and interact with others. The report considers the disruptive nature of technologies and provides guidance and support for implementing mobile solutions, in order to enhance services for Ontarians as well as to improve their access to them. We have extrapolated from the province's capacity and potential and the desires of Ontarians we surveyed to create a comprehensive vision for a mobile Ontario. Our recommendations suggest the possibilities of enhanced access to services, heightened productivity, increased social inclusion and the creation of jobs. We address current challenges and propose an action plan, accompanied by a road map that provides three-month, six-month, one-year, three-year and five-year deliverables against which to benchmark. Given the potential for mobility to provide low-cost services across many government ministries, a mobility plan for Ontario needs to include the vast majority of the province's residents. At the same time, Ontario cannot wait for 100 per cent coverage or ubiquitous broadband before beginning to move toward mobile capacity.