The assessment of first-line management competencies at a selected automotive manufacturer using a recognition of prior learning approach

摘要

This research addresses the problem of determining which managerial competencies first-line managers operating in a world class organisation should have. To achieve this objective a three-step method was followed. Firstly, an approach had to be found for the assessment of managerial competencies at the selected organisation involved in the research project. A comprehensive literature survey was conducted in an attempt to establish an approach and identify management competencies for first-line managers. Secondly, the recognition of prior learning (RPL) approaches appropriate to first-line managers were investigated and synthesized with the managerial competence approach of step one. Finally, the managerial competencies were assessed utilising the matrix of managerial competence instrument developed in accordance with the findings of the research. The information obtained from the literature study and from the candidates who were assessed resulted in various findings and recommendations. Using the matrix of managerial competence instrument, it was found that the majority of first-line managers at the organisation were competent. Notwithstanding this finding, a major recommendation is that the organisation should become more future and development orientated in its training strategy. Finally, the research project has created the foundation for the development of a managerial competency model at the selected organisation. Findings of the literature survey and development of the RPL instrument provide guidelines for future RPL initiatives, both at the selected organisation and at the Port Elizabeth Technikon.