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Job stress, burnout and coping strategies of South African police officers

机译:南非警察的工作压力,倦怠和应对策略

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摘要

The aim of this study was to determine whether coping strategies of police officers help moderate the outcome of burnout resulting from job stress. The nature of the job demands of police officers is such that they may experience high levels of stress. A convenience sample (N = 89: n Males = 58; n Female = 29) of police officers in police stations in the Eastern Cape was surveyed. The Maslach Burnout Inventory – General Survey, Police Stress Inventory and COPE questionnaire were administered. Results for all the participants indicate that when the occupational stressor Lack of Resources occurs police officers implement Avoidance Coping (COPE) as a strategy, which leads to the experience of Exhaustion. Results also indicate that police officers use Active Coping, Cognitive Coping and Turning to Religion as means of moderating the stress-burnout relationship. Results also show that the coping strategy Avoidance Coping, used by male officers lead to Cynicism. When female police officers experience Job Demands and a Lack of Resources they make use of Seeking Emotional Support as a coping strategy. Male police officers were shown to make use of Active Coping as a strategy to regulate the stress-burnout relationship while female police officers implemented Active Coping and Turning to Religion to act as a buffer between job stress and burnout.
机译:这项研究的目的是确定警官的应对策略是否有助于缓解工作压力导致的倦怠结果。警官工作要求的性质是,他们可能会承受很大的压力。调查了东开普省警察局警察的便利性样本(N = 89:n男性= 58; n女性= 29)。管理了Maslach职业倦怠量表-一般调查,警察压力量表和COPE问卷。所有参与者的结果均表明,当职业压力源缺乏时,警务人员会采用回避应对(COPE)作为策略,从而导致体力衰竭。结果还表明,警察使用主动应对,认知应对和转向宗教作为缓解压力倦怠关系的手段。结果还表明,男警官采用的应对策略“回避应对”会导致犬儒主义。当女警经历工作需求和资源匮乏时,他们将寻求情感支持作为应对策略。事实证明,男警官利用主动应对作为调节压力倦怠关系的策略,而女警官则实施主动应对和转向宗教,以缓解工作压力和倦怠之间的关系。

著录项

  • 作者

    Myendeki Akhona Nangamso;

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  • 年度 2008
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  • 原文格式 PDF
  • 正文语种 English
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