Consumers’ concerns about conducting electronic business transactions and the risks involved have a vital impact on thetransition of electronic business. This paper deals mainly with consumers’ willingness to conduct Electronic-commerce andtheir knowledge of the security measures used in online transactions. In an inferential survey Human Resource (HR) andInformation Technology (IT) consumers’ perceptions of buying products and services and giving credit card informationover the Internet were compared. The results allow one to conclude that consumers generally do not trust the security ofElectronic-commerce. It was also found that IT respondents have a better knowledge of security measures used duringonline transactions than HR respondents, but are still not significantly more willing to conduct Electronic-commerce. Theconclusion drawn that it is not so much the lack of knowledge of security measures that has an impact on consumers’perceptions, but rather the issue of trust that needs to be addressed.Keywords: Electronic-commerce, consumer/customer perception, trust,
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