The efficiency of emergency service systems is measured in terms of their ability to deploy units and personnel in a timely and effective manner upon an event’s occurrence. Aiming to exploit stochastic demand, spatial tracing andlocation analysis of emergency incidents are examined through the utilisation of Artificial Intelligence in two interacting levels. Firstly, spatio-temporal point pattern of demand is analysed by a new genetic algorithm. The proposed genetic algorithm interrelates sequential eventsformulating moving events and as a result, every demand point pattern is correlated both to previous and following events. Secondly, the approach provides the ability to predict, by means of neural networks optimised by genetic algorithms, how the pattern of demand will evolve and thus location of supplying centres and/or vehicles can be optimally defined. Neural networks provide the basis for a spatio-temporal clustering of demand, definition of therelevant centres, formulation of possible future states of the system and finally, definition of locational strategies for the improvement of the provided services.
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