Quality Management System an ace in the sleeve of the SME to gain competitiveness on the international markets

摘要

After the adhering of Romania at European Union, the level of competition became very high, so, it is vitally important for entrepreneurs know what helps company to be successful on an international market. There are many factors which can lead to be successful in the business, but quality is the real arm in the „battle” for gaining of competitivness on international market. So that, obtaining quality products and services have to be the principal strategic objective and the SME have to do all the neccesary efforts for this. Implementing of one efficace quality management system compliant with ISO 9001 requirements is a true „ace in the sleeve of the SME” for gaining competitiveness.