Consumer protection is all effort in guaranting the rule of law to give protection to consumers. It has been known that in many cases consumers face imbalances with producers in their bargaining position. Parking management is one of services as their activity in getting the profit, where in their activity are not quit of two parties, that are consumer and producer. Parking management is regulated in Yogyakarta District Regulation number 17 of 2002 about Parking Management. Consumer rights in using services and goods which should get protection, in the reality many collisions were found in implementation, such as collection of udparking retribution is higher than regulated, specially about parking officer responsibility in compensatory gift to loss of vehicle in parking area. The aims of this paper are to know the responsibility in parking management to loss of vehicle and to know what strives are done by consumers in getting compensation. To get the answers case above, this paper using empiric method research. Therefore producer's responsibility towards loss of vehicle, be regulated by Act number 8 of 1999 about Consumers Protection, specially to article 19 verse (2). Producer's responsibility towards loss of vehicle given 50 % compensation to consumer. Therefore Town Government of Yogyakarta can enlarge quota of retribution earnings to parking officer in oder consumers rights more protected. ud
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机译：消费者保护是确保法治为消费者提供保护的全部努力。众所周知，在许多情况下，消费者在讨价还价位置上与生产者面对不平衡。停车管理是一项服务，因为他们的活动是获取利润，而在他们的活动中并没有放弃消费者和生产者两方。 2002年，日惹地区法规第17号（关于停车管理）对停车管理进行了规定。消费者在使用应得到保护的服务和商品时的权利，实际上在实施中发现了许多冲突，例如收取停车费高于规定，特别是关于停车人员在停车区对车辆损失的补偿性礼物的责任。本文的目的是了解停车管理中车辆丢失的责任，并了解消费者为获得补偿所做的努力。为了得到上述答案，本文采用经验方法研究。因此，生产者对车辆遗失的责任受关于消费者保护的1999年第8号法案，特别是第19条第（2）款的规定。生产者对车辆损失的责任是给予消费者50％的赔偿。因此，日惹市政府可以在消费者权益得到更多保护的情况下，将停车收入的分配额度扩大到停车官员。 ud
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