The role of change agents and stakeholders in the organisational transformation of the electricity industry

摘要

This development paper looks at the organisational transformation that is ongoing within the supply part of the electricity network, to meet the changing demands through the growth in adoption of electric vehicles, domestic heat pumps and increased supply from renewable energy sources.ududThe paper will explore the observations and findings from the involvement of the Open University in an innovation project within a Distribution Network Operator. The focus is to compare the differences between the comparatively easy technical transformation and the harder cultural change, and how change agents and stakeholders influence this process.ud