Sign language interpreter quality: the perspective of deaf sign language users in the Netherlands

摘要

This study explores the quality of sign language interpreters in the Netherlands from adeaf user perspective. Deaf sign language users select an interpreter according to situationalfactors, the interpreter’s professional skills and norms. The choice for a specific interpreteris based on a set of individual quality criteria. Results of the study indicate thatconsumers firstly aim to select an interpreter who will render a faithful and understandableinterpretation. Further results show that the criteria vary depending on the setting,such as employment, education, and community. Lastly, the study suggests that manydeaf sign language users lack awareness regarding the professional requirements of theinterpreter, and also many interpreters lack insight regarding the expectations of the deafsign language user.