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The Relationship between User Perception and User Behaviour in Interactive Information Retrieval Evaluation

机译:交互式信息检索评价中用户感知与用户行为的关系

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摘要

Measures of user behaviour and user perception have been used to evaluate interactive information retrieval systems. However, there have been few efforts taken to understand the relationship between these two. In this paper, we investigated both using user actions from log files, and the results of the User Engagement Scale, both of which came from a study of people interacting with a novel interface to an image collection, but with a non-purposeful task. Our results suggest that selected behavioural actions are associated with selected user perceptions (i.e., focused attention, felt involvement, and novelty), while typical search and browse actions have no association with aesthetics and perceived usability. This is a novel finding that can lead toward a more systematic user-centered evaluation.
机译:用户行为和用户感知的度量已用于评估交互式信息检索系统。但是,很少有人努力了解这两者之间的关系。在本文中,我们调查了使用日志文件中的用户操作以及“用户参与度”量表的结果,两者的结果都来自对人们与新颖的界面进行交互的图像收集进行的研究,但该任务具有非目的性。我们的结果表明,选定的行为动作与选定的用户感知(即专注的注意力,感觉的参与和新颖性)相关联,而典型的搜索和浏览动作与美学和感知的可用性无关。这是一个新颖的发现,可以导致更系统的以用户为中心的评估。

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