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Watch out for the preview: The effects of a preview on the usability of a Content Management System and on the user's confidence level

机译:注意预览:预览对内容管理系统可用性的影响以及用户的置信度

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摘要

As time moves on, a trend crystallizes that sets new requirements on content management systems. The circle of users shifts from a small technically experienced group to a large network of inexperienced editors. Literature stresses that a higher need for usability is present if personnel with a low grade of human computer interaction expertise is using a system. But how can system designers accomplish a high level of usability? This study suggests a preview as an important factor for strengthening the usability (effectiveness, efficiency and satisfaction) of a content management system. The findings of this study support the hypothesis: the results showed that a preview enhances the userspsila satisfaction with the system. Moreover, the study shows that the userspsila confidence to be able to work with the system is an important factor; the results showed positive correlations between confidence and satisfaction and between confidence and effectiveness.
机译:随着时间的流逝,趋势逐渐明确,这对内容管理系统提出了新要求。用户圈子从技术经验丰富的小组转变为经验不足的编辑人员的庞大网络。文献强调,如果具有较低水平的人机交互专业知识的人员正在使用系统,则存在对可用性的更高需求。但是系统设计人员如何才能实现较高的可用性?这项研究建议将预览作为增强内容管理系统的可用性(有效性,效率和满意度)的重要因素。这项研究的发现支持了这一假设:结果表明预览可以提高用户对系统的满意度。此外,研究表明,用户对能够使用该系统的信心是一个重要因素。结果显示,信心和满意度之间以及信心和有效性之间存在正相关。

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