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An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective

机译：电子政务服务质量的实证研究：从需求方利益相关者的角度出发

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Dwivedi Yogesh;
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年度 2015
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1. An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective [J] . Shareef Mahmud Akhter, Archer Norm, Dwivedi Yogesh K. Total Quality Management & Business Excellence . 2015,第3a4期

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2. IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality [J] . Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli MIS quarterly . 2013,第1期

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3. An empirical investigation of studentsâ motivational impact upon university service quality perception: a self-determination perspective View all notes [J] . Yit Sean Chonga* amp, Pervaiz K. Ahmeda Quality in Higher Education . 2012,第1期

机译：对学生对大学服务质量感知的动机影响的实证研究：自我决定的观点查看所有笔记
4. The Relationship Between E-service Quality and Ease of Use on Electronic Customer Relationship Management (E-CRM) Performance: An Empirical Investigation in Jordan Mobile Phone Services [C] . Wahab S., Nor N.A.M., AL-Momani K. e-Education, e-Business, e-Management, and e-Learning, 2010. IC4E '10 . 2010

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5. An empirical analysis of citizens' acceptance decisions of electronic-government services: A modification of the unified theory of acceptance and use of technology (UTAUT) model to include trust as a basis for investigation. [D] . Awuah, Lawrence J. 2012

机译：对电子政府服务的公民接受决策的实证分析：对接受和使用技术的统一理论（UTAUT）模型的修改，将信任作为调查的基础。
6. Meaning and barriers to quality care service provision in Child and Adolescent Mental Health Services: Qualitative study of stakeholder perspectives [O] . Nadzeya Svirydzenka, Pablo Ronzoni, Nisha Dogra 2017

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7. Diffusion of personalized e-government services among Dutch municipalities: An empirical investigation and explanation: An Empirical Investigation and Explanation [O] . Homburg, Vincent, Dijkshoorn, Andres 2011

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An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective

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