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Modelling Users' Trust in Online Social Networks

机译:在线社交网络中建立用户信任模型

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摘要

Previous studies (McKnight, Lankton and Tripp, 2011; Liao, Lui and Chen, 2011) have shown the crucial role of trust when choosing to disclose sensitive information online. This is the case of online social networks users, who must disclose a certain amount of personal data in order to gain access to these online services. Taking into account privacy calculus model and the risk/benefit ratio, we propose a model of users' trust in online social networks with four variables. We have adapted metrics for the purpose of our study and we have assessed their reliability and validity. We use a Partial Least Squares (PLS) based structural equation modelling analysis, which validated all our initial assumptions, indicating that our three predictors (privacy concerns, perceived benefits and perceived risks) explain 48% of the variation of users' trust in online social networks, the resulting variable of our study. We also discuss the implications and further research opportunities of our study.
机译:先前的研究(McKnight,Lankton和Tripp,2011; Liao,Lui和Chen,2011)显示了信任在选择在线披露敏感信息时的关键作用。在线社交网络用户就是这种情况,他们必须披露一定数量的个人数据才能访问这些在线服务。考虑到隐私演算模型和风险/收益比,我们提出了一个具有四个变量的用户对在线社交网络的信任模型。我们已针对研究目的调整了指标,并评估了它们的可靠性和有效性。我们使用基于偏最小二乘(PLS)的结构方程模型分析,该模型验证了我们的所有初始假设,表明我们的三个预测变量(隐私问题,感知收益和感知风险)解释了48%的用户对在线社交的信任度变化网络,这是我们研究的结果变量。我们还将讨论本研究的意义和进一步的研究机会。

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