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Toward an Understanding of why Suggestions Work in Charitable Fundraising: Theory and Evidence from a Natural Field Experiment

机译:了解慈善募捐建议的原因:来自自然田间实验的理论和证据

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摘要

People respond to those who ask. Within the charitable fundraising community, the power of the ask represents the backbone of most fundraising strategies. Despite this, the optimal design of communication strategies has received less formal attention. For their part, economists have recently explored how communication affects empathy, altruism, and giving rates to charities. Our study takes a step back from this literature to examine how suggestions a direct ask for a certain amount of money affect giving rates. We find that our suggestion amounts affect both the intensive and extensive margins: more people give and they tend to give the suggested amount. Resulting insights help us understand why people give, why messages work, and deepen practitioners' understanding of how to use messages to leverage more giving.
机译:人们回应那些提出要求的人。在慈善筹款社区中,问询的力量代表了大多数筹款策略的骨干。尽管如此,沟通策略的最佳设计并未受到正式的关注。就经济学人而言,他们最近探索了沟通如何影响同理心,利他主义以及对慈善机构的收费。我们的研究从这些文献中退了一步,研究了直接索要一定金额的建议如何影响捐赠率。我们发现我们的建议金额会同时影响集约和广泛的边际利润:更多的人捐赠,而且他们倾向于给出建议的金额。产生的见解有助于我们理解人们为什么给予,信息为何起作用,并加深从业者对如何使用信息来利用更多捐赠的理解。

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