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Merchant steering of consumer payment choice: Evidence from a 2012 diary survey

机译:消费者支付选择的商家指导:来自2012年日记调查的证据

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摘要

This paper seeks to discover whether U.S. merchants are using their recently granted freedom to offer price discounts and other incentives to steer customers to pay with methods that are less costly to merchants. Using evidence of merchant steering based on the 2012 Diary of Consumer Payment Choice, we find that only a very small fraction of transactions received a cash or debit card discount, and even fewer were subjected to a credit card surcharge. Transactions at gasoline stations were more likely to receive either cash discounts or credit card surcharges than transactions in other sectors. Larger-value transactions were somewhat more likely to receive a discount, although the effect is small when controlling for merchant sector. There is little evidence that merchants have started taking advantage of their new flexibility to influence consumers' payment choice by either discounting or surcharging based on the payment method.
机译:本文旨在发现美国商人是否正在利用他们最近授予的自由来提供价格折扣和其他激励措施,以引导顾客使用对商人而言成本更低的方法付款。使用基于2012年《消费者付款选择日记》的商人指导证据,我们发现只有很少一部分交易会获得现金或借记卡折扣,甚至更少的交易会收取信用卡附加费。与其他行业的交易相比,加油站的交易更有可能获得现金折扣或信用卡附加费。较大价值的交易更有可能获得折扣,尽管在控制商人部门时影响很小。几乎没有证据表明商家已经开始利用其新的灵活性来通过基于支付方式的折扣或附加费来影响消费者的支付选择。

著录项

  • 作者

    Shy Oz; Stavins Joanna;

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  • 年度 2014
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  • 原文格式 PDF
  • 正文语种 eng
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