Qu’en est-il de la personne de confiance sept ans après sa mise en place ? Enquête sur deux établissements hospitaliers du Maine et Loire

摘要

The survey carried out among 41 nursing assistants spread over two hospital establishments in the Maine et Loire region, France, set about describing the perception of the trustworthy person seven years after its creation. Data relating to ways in which information is given to patients and the methods used to ascertain the identity of the trustworthy person highlight the practical difficulties in applying the texts, which are sometimes inaccurate, by nursing assistants. Although some concepts are well integrated by teams, this mission of assigning a trustworthy person by the patient each time hospitalisation takes place is seen as an additional administrative burden, whose usefulness is seldom appreciated.