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Servant leadership and follower job performance: The mediating effect of public service motivation

机译:仆人领导和追随者工作绩效:公共服务动机的中介作用

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摘要

This article advances our understanding of the effects of servant leadership, an employee- and community-focused leadership style, on followers\u27 public service motivation (PSM) and job performance. Based on social learning theory, we argue that by emphasizing to their followers the importance of serving others both inside and outside the organization and by acting as role models by serving others themselves, servant leaders enhance job performance by engendering higher PSM in their followers. A multilevel analysis of three waves of multi-source data from a Chinese government agency reveals that PSM mediates the influence that servant leadership has on followers\u27 job performance. The results are consistent with theoretical predictions that the altruistic behaviour displayed by servant leaders elicits higher levels of the altruistic behaviours that characterize PSM, which in turn increases job performance. Hence, this study contributes to our understanding of how leadership drives institutional change and performance in the public sector.
机译:本文提高了我们对仆人领导,以员工和社区为中心的领导风格对追随者公共服务动机(PSM)和工作绩效的影响的理解。基于社会学习理论,我们认为,仆人领导者通过向跟随者强调在组织内外服务他人的重要性,并通过为他人服务而成为榜样,通过在跟随者中产生更高的PSM来提高工作绩效。对来自中国政府机构的三波多来源数据浪潮的多层次分析显示,PSM可以调节仆人领导对追随者工作绩效的影响。结果与理论预测相符,即由仆人领导者表现出的利他行为会引起表征PSM的更高水平的利他行为,从而提高工作绩效。因此,本研究有助于我们理解领导力如何推动公共部门的机构变革和绩效。

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