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Cognitive task analysis method for system interface design

机译:系统界面设计的认知任务分析方法

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摘要

Poor perception from human interpretation on system interface design may deviate human critical judgment about state of a system. As a result accidents may occur due to misinterpretation on displayed information available on the screen. In relation to that, this paper describes designing scenarios for system interface design which reflects with user’s working context. System interface design that familiar with working context will help to increase user’s satisfaction and the ease of use of a particular system. Moreover, through the process in designing scenarios also leads to the identification of problems and how experts deal with challenging tasks in using the system. Human abstract thinking which could not be gather in a quantitative way motivate authors to employ Cognitive Task Analysis method in collecting system interface design requirements from the experts as to design task scenarios. In general experts involve in this study are from the manufacturing industries where their daily scope of work is in system maintenance tasks. There are five phases involve in Cognitive Task Analysis; define tasks, select participants, task observation, task diagram and knowledge audit. Results from the interview and observation session will give an essential clue in designing scenarios for system interface design. This is because in knowing a correct problem to solve and provide cues at a needed point in time will help users to interpret information on system interface design.
机译:人类对系统接口设计的解释所产生的不良感知可能会偏离人类对系统状态的严格判断。结果,由于对屏幕上可用显示信息的误解而可能发生事故。与此相关的是,本文描述了反映用户工作环境的系统界面设计方案。熟悉工作环境的系统界面设计将有助于提高用户的满意度和特定系统的易用性。此外,通过设计方案的过程还可以识别问题,以及专家如何使用系统来应对挑战性任务。不能以定量方式收集的人类抽象思维促使作者采用认知任务分析方法从专家那里收集系统接口设计要求,以设计任务场景。通常,从事这项研究的专家来自制造业,他们的日常工作范围是系统维护。认知任务分析涉及五个阶段。定义任务,选择参与者,任务观察,任务图和知识审核。访谈和观察会议的结果将为设计系统界面设计方案提供重要线索。这是因为在知道正确的问题后可以在需要的时间点解决和提供提示将有助于用户解释有关系统界面设计的信息。

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