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Malaysian souvenirs and tourists' behaviour toward authenticity as an important souvenir attribute

机译:马来西亚纪念品和游客对真实性的重视是重要的纪念品属性

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摘要

The purpose of this study is to evaluate the role of authenticity, as an important factor in the souvenir purchase behaviour of Malaysia’s international tourists. Demographic characteristics (gender, age, origin and annual income) have major influence on the preference of souvenir categories and importance of souvenir attributes. The three most preferred souvenir categories among international tourist are respectively “clothing & accessories”, “food, drink & chocolates” and “handicraft”. The authenticity attribute ranked second among most important factors following physical attributes in the souvenir purchase behaviour of Malaysia’s international tourists. The survey result shows international tourists tend to find traditional & cultural meaning and Malaysian made product, as the most important souvenir authenticity attributes. 85% of survey tourists’ respondents are willing to pay more for local made souvenirs made compare to the imported products. According to the results of Pearson correlation tests, older tourists have higher tendency to purchase local made souvenirs compare to younger tourists. Cross tabulation tests shows tourists from Europe, America, Africa and Oceania are more concerned about authenticity attributes compare to Asian and Middle Eastern respondents who are more concerned about Aesthetic Attributes and Value Attributes. Majority of international tourists are relatively satisfied with the Malaysian souvenir market.
机译:这项研究的目的是评估真实性的作用,真实性是影响马来西亚国际游客纪念品购买行为的重要因素。人口统计学特征(性别,年龄,出身和年收入)对纪念品类别的偏爱和纪念品属性的重要性具有重大影响。国际游客中最喜欢的三个纪念品类别分别是“服装和服饰”,“食品,饮料和巧克力”和“手工艺品”。真实性属性在最重要的因素中排名第二,仅次于马来西亚国际游客纪念品购买行为中的物理属性。调查结果表明,国际游客倾向于发现传统和文化含义以及马来西亚制造的产品,这是最重要的纪念品真实性特征。与进口产品相比,调查游客中有85%的受访者愿意为本地制作的纪念品支付更高的价格。根据皮尔逊相关性测试的结果,与年轻游客相比,年长游客有更多购买当地制作的纪念品的倾向。交叉列表测试表明,与亚洲和中东受访者相比,欧洲,美洲,非洲和大洋洲的游客更关注真实性属性,而亚洲和中东受访者更关注审美属性和价值属性。大多数国际游客对马来西亚的纪念品市场比较满意。

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