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Serving Fraudulent Consumers? The Impact of Return Policies on Retailer’s Profitability

机译：为欺诈性消费者服务？退货政策对零售商盈利能力的影响

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M. Ali Ülkü; Lynn C. Dailey; H. Müge Yayla-küllü;
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年度 2016
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1. Fraudulent consumer returns: exploiting retailers' return policies [J] . Lloyd C. Harris European journal of marketing . 2010,第6期

机译：虚假的消费者退货：利用零售商的退货政策
2. Online fraudulent returns in Taiwan: The impacts of e-retailers' transaction ethics and consumer personality [J] . Chang Hsiu-Hua, Guo Yi-Yan Journal of retailing and consumer services . 2021,第Jula期

机译：台湾在线欺诈性回报：电子零售商交易伦理和消费者人格的影响
3. Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision making [J] . Rokonuzzaman Md, Iyer Pramod, Harun Ahasan Journal of retailing and consumer services . 2021,第Mara期

机译：退货政策，没有笑话：调查零售商回报政策对消费者决策的影响
4. Restrictive Product Return Policies: Understanding the Impact of Consumers' Expectation of Control on Consumer Reactance and Reactance-Related Outcomes [C] . Lynn C. Dailey, M. Ali Ulkti Winter Marketing Academic Conference . 2017

机译：限制性产品退货政策：了解消费者对消费者反应控制控制的影响和相关的结果
5. The impact of consumer returns on manufacturer's investments, returns policies and sales channel design. [D] . Letizia, Paolo. 2012

机译：消费者退货对制造商的投资，退货政策和销售渠道设计的影响。
6. The Impact of Consumer Competence in Purchasing Foods on Satisfaction with Food-Related Consumer Policies and Satisfaction with Food-Related Life through Perceptions of Food Safety [O] . Hyun-Joo Lee 2020

机译：消费者能力对满足食物相关的消费者政策和对食品安全性的满意度的满足的影响通过食品安全的看法
7. When consumers can return digital products: Influence of firm- and consumer-induced communication on the returns and profitability of news articles [O] . Petra Schulz, Edlira Shehu, Michel Clement 2019

机译：当消费者可以返回数码产品时：公司和消费者引起的沟通对新闻文章的回报和盈利能力的影响

Serving Fraudulent Consumers? The Impact of Return Policies on Retailer’s Profitability

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